Ideal CU Security Center
Your security is our top priority
Recently, we have been made aware there is a scam targeting Ideal CU members. We have seen reports from our members that they have received phone calls that appear to be coming from Ideal CU.
We want to remind our members that Ideal CU will never call and ask for any personal information including:
- Membership or account numbers
- Identifying information such as your date of birth or social security number
- Complete debit or credit card numbers and PIN information
- Digital Banking log in information or passwords
A reminder that Ideal CU will never contact you and ask for any identifying account information. If you are on the phone and suspect the call to be a scam, hang up immediately and if you believe you have given personal information to a scammer, immediately contact us by calling 651-770-7000.
Artificial intelligence (AI) is revolutionizing the way we live and work. Unfortunately, it’s also revolutionizing how scammers con unsuspecting victims into sharing their personally identifiable information and their money.
- Identify Fraud
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When it comes to fraud, a good defense is the best offense. Learn how to identify fraud.
- Protect Yourself
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Protect your identity and your account security with these ID security tips and tools.
- Report a Lost Card
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Learn how to report a lost or stolen Ideal CU debit or credit card.
Take control of your account security
You don’t have to be a security expert to help defend your account against fraud. Here are just a few ways you can actively secure your account at Ideal Credit Union.
Keep your contact information updated
- Log in to Ideal Digital Banking online or on the app
- Go to Settings (desktop: upper right dropdown by your photo; app: select More to find Settings)
- Select the Contact tab
- Update your information as needed
- Save