We're Here to Assist You
For general inquiries or assistance, please call us at 651-770-7000 during business hours.
For detailed location information, including branch addresses and hours, visit our Location & ATMs page. Also see our Holiday Hours for details regarding upcoming branch holiday closures.
Ways to Connect During Business Hours:
-
Live Chat: Our Live Chat feature is available during business hours. Click on the 'Get help now' icon on the bottom right of your screen to connect with a representative or chat with IDA instantly.
-
In-Branch Appointments: Schedule a one-on-one appointment with our team at any of our branches. Experience personalized service tailored to your needs.
-
Secure Messaging: Send us a secure message through our online banking platform. Expect a response during business hours, ensuring the privacy and security of your communication.
-
Coming Soon - 24/7 AI Powered Phone Banking: We're excited to introduce our 24/7 AI Powered Phone Banking service soon, providing you with even more accessibility. While this service is available around the clock, please note that certain transactions, such as closing an account or providing a final payoff for a loan, can only be conducted during regular business hours.
We strive to offer you comprehensive support through various channels. Whether it's a quick question, an in-depth discussion, or a future 24/7 solution, Ideal Credit Union is here to meet your financial needs.
Simply Click the 'Get Help Now' button in the bottom right corner to begin a chat with IDA or an Ideal CU Representative.
Digital Member Service For You - Just A Click Away
Learn more about Glia:
